ELT RECYCLING AUSTRALIA PTY LTD ABN 17 605 496 302 

ELT RECYCLING AUSTRALIA PTY LTD and its related bodies corporate (we, us, our) are committed to protecting your privacy. This policy explains how we collect, use, store and disclose your personal information in line with the Privacy Act 1988 (Cth).

1. What information we collect

We may collect information such as:

• Your name and contact details
• Purchase and order details
• Payment information
• Website and digital activity
• Feedback, enquiries or communication history

We may also collect information automatically through cookies and analytics tools to improve your online experience.

2. How we collect information

We collect your information when you:

• Purchase products or services
• Contact us or submit an enquiry
• Create an account or subscription
• Visit our website or interact with our digital platforms
• Participate in promotions, surveys or events

We may also receive information from third-party service providers, delivery partners, and credit agencies.

3. Why we collect and use your information

We use your personal information to:

• Process orders and payments
• Deliver products and services
• Respond to enquiries and provide support
• Improve our website, services and customer experience
• Conduct marketing, promotions and customer insights
• Meet legal and regulatory obligations

You may opt out of marketing communications at any time.

4. Disclosure of your information

We may share your information with:

• Delivery partners and suppliers
• Payment processors and financial institutions
• IT, analytics, marketing and professional service providers
• Regulators, government agencies or as required by law

We do not sell your personal information.

Some service providers may be located overseas.

5. How we protect your information

We take reasonable steps to keep your information secure, including using secure systems, restricted access and confidentiality safeguards.

6. Access, corrections and complaints

You may request access to or correction of your personal information at any time by contacting us.

If you have a privacy concern or wish to make a complaint, please contact our Privacy Officer. We aim to respond promptly.

7. Changes to this policy

We may update this policy occasionally. The most current version will always be available on our website.

8. Contact us

Privacy Officer – ELT RECYCLING AUSTRALIA PTY LTD

Email: info@eltaustralia.com.au

Phone: 03 9462 0288 or 1300 358 732

147 – 149 Northbourne Road,
Campbellfield Victoria 3061